Happend a few times to me:

The play - window is loading but it only shows the bottom Line with the short keys the window with the game stays empty

when i hit back and select the game again it works...

bad when the game costs points - the points are gone and you have to pay again!

Hmm, has this happened to anyone else?

Just happened to me when trying to play the "clean your room" level, clicked to join the tourny via the tourny's page, and it never loaded, but It still took my GP. kinda unfair imo.

Perhaps make it so people who get 0 as a score don't lose any GP/Get refunded their GP? People usually get 0 is they either:

1)Try to set up their beginning maze, screw up and are low on time to do so, so they quit and reenter the tourny. Making them lose GP when they didn't even kill a creep doesn't seem fair really...
2)Load error like this.
3)Score isn't received by server, meaning they don't show up on the scoreboard.
4)Disconnect.

The disconnect system would need to be changed since you can just leave a game and have it show up as a DC which would be abusable if you got refunded for it.

The server should check the score of the d/c'd game. If its 1+ it doesn't refund, but if it is 0, it is?

Ok, i'll change it so that if your score is zero or if it's a d/c any geek points spent to enter the tournament are refunded.

Haven't had this happen recently, mostlikely was my internet not loading it properly, and since people won't lose GP or anything when it happens, it seems resolved.

If the game doesn't load that means there was most likely an issue with your internet connection (the game is 300k so it should load quickly).

I have now implemented a geek point refund system so all d/c's and scores of zero will refund your geek points back.

This should solve this issue so i'll mark this issue as fixed.